Delivery Information
At HOHONE TRADING, we strive to ensure timely and reliable delivery of your purchases. Please read the following details about our delivery process:
1. Shipping Time
Once we confirm receipt of your payment, we will process and ship your order within 3 business days. You will receive an email notification with tracking information once your order has been dispatched. Please allow additional time for delivery depending on your location.
2. International Orders
We are pleased to accept international orders. However, please be aware that:
Local Taxes & Duties: For orders shipped outside of Malaysia, the buyer is responsible for any customs duties, import taxes, or other fees required by the destination country. HOHONE TRADING is not liable for any additional charges imposed by customs or local authorities.
Customs Clearance: The delivery time for international shipments may be extended due to customs clearance procedures in your country. We recommend checking with your local customs office for details on any potential delays or additional requirements.
3. Shipping Costs
Shipping costs vary based on the destination and will be calculated at checkout. We aim to offer competitive shipping rates to ensure your product reaches you safely and efficiently.
4. Delivery Issues
If you encounter any issues with your delivery, such as a delay or a problem with the shipping address, please contact us at hohonetrading@yahoo.com. We will work to resolve any issues and keep you informed throughout the process.